FAQ with MJP Conveyancing
What is meant by residential conveyancing?
Residential Conveyancing is the legal process of purchasing or selling a house. Most people use solicitors to act for them on a house sale or purchase because they are not sufficiently familiar with the process. There are various aspects to consider during the transaction to ensure that client needs are guarded.
Are there any "hidden fees" included in a quote from MJP?
Not at all, we are completely upfront with our costings, if for whatever reason the client has generated an online quote and missed any information then we let them know early in the process. Our quotes are easy to understand and each costing is listed so there are no hidden fees. There are however extra fees that a client may request, these are fees that are not included in a standard transaction such as a declaration of trust this is optional where more than one client is contributing different shares and would like to safeguard these, we wouldn't be aware of these from the outset but we would offer on request.
What is your Geographical reach?
MJP is an online national award-winning Conveyancing Solicitors, although our office is based in Norwich we service clients across England & Wales. We are on the panel of several comparison sites and all major high street lenders, so access to our services is extremely accessible. The easiest way to access our services is to visit our website www.mjpconveyancing.com where the client can request a quote, send a message and read useful information about us. The client can also call us at any point if a call back is requested outside of normal working hours we aim to respond the same day.
åHow long does it take to complete on a transaction?
Under normal circumstances, we would be able to advise the client of a realistic time frame to complete on a transaction, however, due to the obstacles that COVID-19 presents this is ever-changing. In an ideal world, a standard transaction can take anywhere between 8-12 weeks. There are many parties involved within a transaction, the clients, the agents, the mortgage brokers, management companies, all of which work to their timescales which can throughout a transaction cause timescales to build up. Our current stance is to expect delays but also be reassured that we are making every effort to make the client journey as easy as possible.
What can a client expect when the initially instruct MJP?
As we are an online firm we take instruction from the quote that is sent in email, the client will then be taken to an online questionnaire which is designed to generate information to ensure that we understand the complexity of the transaction. Once this has been completed we will then set up the clients' 24/7 lifetime property logbook where they can see all communication relating to their case. The time between completing our initial checks is dependent on the client. We can verify a client’s ID via an app, there is no need to bring documentation to the office which saves on time from the outset.
Where can new clients read reviews of MJP's service?
We are very transparent with our service and welcome all reviews, we are currently rated 4.5/5.0 on trust pilot and 4.9/5.0 on Review solicitors which we feel is testament to our service. We are also very present on all social media platforms which we update on a regular basis.
In brief what is the online case tracking system?
Our online case tracking system allows the client to log in to their property logbook and view the current status of their transaction. This allows the client to receive prompt communication via online messaging with 24/7 lifetime access, this is unique for many reasons such as the client receiving email prompts as their journal is updated meaning this is effectively live time updates. One of the other features of the property logbook is that all legal documents, correspondence, financials, legal reports & property searches to name a few are all in one secure place for the client to access. Typically a client can expect to receive between 150-200 updates per file and even in these current times service levels are not affected negatively.
MJP Conveyancing are solicitors who provide legal advice and services to clients based in England and Wales and who can be contacted on 01603877067 or via email at david@mjpconveyancing.com
Residential Conveyancing is the legal process of purchasing or selling a house. Most people use solicitors to act for them on a house sale or purchase because they are not sufficiently familiar with the process. There are various aspects to consider during the transaction to ensure that client needs are guarded.
Are there any "hidden fees" included in a quote from MJP?
Not at all, we are completely upfront with our costings, if for whatever reason the client has generated an online quote and missed any information then we let them know early in the process. Our quotes are easy to understand and each costing is listed so there are no hidden fees. There are however extra fees that a client may request, these are fees that are not included in a standard transaction such as a declaration of trust this is optional where more than one client is contributing different shares and would like to safeguard these, we wouldn't be aware of these from the outset but we would offer on request.
What is your Geographical reach?
MJP is an online national award-winning Conveyancing Solicitors, although our office is based in Norwich we service clients across England & Wales. We are on the panel of several comparison sites and all major high street lenders, so access to our services is extremely accessible. The easiest way to access our services is to visit our website www.mjpconveyancing.com where the client can request a quote, send a message and read useful information about us. The client can also call us at any point if a call back is requested outside of normal working hours we aim to respond the same day.
åHow long does it take to complete on a transaction?
Under normal circumstances, we would be able to advise the client of a realistic time frame to complete on a transaction, however, due to the obstacles that COVID-19 presents this is ever-changing. In an ideal world, a standard transaction can take anywhere between 8-12 weeks. There are many parties involved within a transaction, the clients, the agents, the mortgage brokers, management companies, all of which work to their timescales which can throughout a transaction cause timescales to build up. Our current stance is to expect delays but also be reassured that we are making every effort to make the client journey as easy as possible.
What can a client expect when the initially instruct MJP?
As we are an online firm we take instruction from the quote that is sent in email, the client will then be taken to an online questionnaire which is designed to generate information to ensure that we understand the complexity of the transaction. Once this has been completed we will then set up the clients' 24/7 lifetime property logbook where they can see all communication relating to their case. The time between completing our initial checks is dependent on the client. We can verify a client’s ID via an app, there is no need to bring documentation to the office which saves on time from the outset.
Where can new clients read reviews of MJP's service?
We are very transparent with our service and welcome all reviews, we are currently rated 4.5/5.0 on trust pilot and 4.9/5.0 on Review solicitors which we feel is testament to our service. We are also very present on all social media platforms which we update on a regular basis.
In brief what is the online case tracking system?
Our online case tracking system allows the client to log in to their property logbook and view the current status of their transaction. This allows the client to receive prompt communication via online messaging with 24/7 lifetime access, this is unique for many reasons such as the client receiving email prompts as their journal is updated meaning this is effectively live time updates. One of the other features of the property logbook is that all legal documents, correspondence, financials, legal reports & property searches to name a few are all in one secure place for the client to access. Typically a client can expect to receive between 150-200 updates per file and even in these current times service levels are not affected negatively.
MJP Conveyancing are solicitors who provide legal advice and services to clients based in England and Wales and who can be contacted on 01603877067 or via email at david@mjpconveyancing.com
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